Privacy Policy
Last updated: April 15, 2026
At BillyBets, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online betting services.
Information We Collect
We collect personal information lawfully and fairly, including your full name, date of birth, residential address, email, phone number, and government-issued ID for account registration and verification.[1][2] Financial details such as payment methods, transaction history, and source of funds are gathered to comply with anti-money laundering (AML) obligations.[2][3] We also collect gaming activity data like betting patterns and session duration, plus technical data including IP address, device information, and cookies during platform use.[2][3]
How We Use Your Information
Your information is used for account creation, identity verification, age confirmation, and processing deposits, withdrawals, and bets in line with Australian gambling laws.[2][4] We process data to provide personalised gaming experiences, prevent fraud, ensure platform security, and meet responsible gambling requirements.[2][3] Additionally, it supports customer service, marketing communications (with consent), and regulatory reporting to bodies like AUSTRAC.[1][3]
Information Sharing
We disclose personal information only as required by Australian law, such as to regulatory authorities, law enforcement, or the ACT Gambling and Racing Commission under the Casino Control Act 2006.[1] Sharing occurs with trusted service providers like payment processors and identity verification services, who must comply with the APPs and confidentiality agreements.[2][3] We do not sell your information to unrelated third parties.[3]
Data Security
We implement robust security measures including encryption, secure servers, and access controls to protect your personal information from unauthorised access, misuse, or loss.[2][5] Regular security audits, firewalls, and monitoring systems help prevent fraud and data breaches in compliance with APP 11.[1][3] Data is retained only as long as necessary for legal, regulatory, or business purposes, typically seven years for transaction records per AML requirements, then securely disposed.[3]
Your Rights
Under the Privacy Act 1988 and APPs, you have rights to access, correct, or update your personal information held by us.[2][5] You may request deletion where practicable, withdraw consent for non-essential processing, or restrict use for specific purposes.[2] To exercise these rights or lodge a complaint, contact us; we will respond promptly and you may escalate to the Office of the Australian Information Commissioner (OAIC) if unsatisfied.[5]
Cookies and Tracking
We use cookies and similar technologies to track usage, analyse site performance, and personalise your experience on BillyBets.[2] These include essential cookies for functionality and analytics cookies for insights, with options to manage preferences via browser settings.[6] Third-party cookies from service providers are used only as permitted under Australian privacy standards.[3]
Contact Us
For privacy concerns, access requests, or complaints, please contact our Privacy Officer.
[email protected]